Conditions of Use

Personal information

Information that identifies or describes an individual is personal information. Personal information includes name, home address, home telephone number, and education. A domain name or Internet protocol address while not personal information is considered electronically collected personal information.

Government Code § 11015.5. Electronically collected personal information states that any information maintained by Thompson Learning Co (TLC) identifying or describing an individual user, including, but not limited to, name, home address, phone number, education, employment history, password, electronic e-mail address, and information revealing any network location or identity to be personal information. Excluded is any information manually submitted to Thompson Learning Co (TLC) by a user, whether electronically or in written form and Information regarding individuals users serving in a business capacity. Including, but is not limited to, business owners, officers or principals of that business.

Electronically collected personal information

We automatically receive the domain name or Internet protocol address, and statistical information about all visited web pages. Additionally, Thompson Learning Co (TLC) also adheres to the privacy policy which is also accessible on this Web site. See Thompson Learning Co (TLC) privacy policy – effective 6/1/2005.

Special note regarding children. Children may not use services requiring submission of personal information. Minors are to access our services only with a parent or guardian.

Information collected and how we use it.

We collect personal information directly from users volunteering to use our services. Collection of said data is required to deliver the specific service requested, Use of our services is voluntary.

During a visit to our website, we automatically collect and store the following information regarding a users visit.

The IP address & domain name used. We utilize IP addresses to generate statistics, used in the management of this site. We also collect the type of browser and operating system used, The date and time of the site visit as well as web pages or services accessed.

Thompson Learning Co (TLC) does not distribute or sell any electronically collected personal information as defined above, about users to any third party without permission. Thompson Learning Co will not sell electronically collected personal information.  Personal information electronically collected is used solely for the purpose provided.

Thompson Learning Co (TLC) may provide or distribute specific lists & statistical reports of regulatory information as provided by law. We do not sell or distribute personal information. All relevant legal protections apply to the Thompson Learning Co (TLC) Web sites.

Use of internet request for assistance form information:

We share Information provided to us is only as necessary. Additionally, the information provided may be included with other consumers’ data and used for statistical reporting, or trending data.

Surveys:  We may ask users to participate in a survey while visiting a (TLC) website. Consequently, TLC may collect the following additional information. E-Mail address & contents of the e-mail, as well as Information, volunteered in response to the survey. Received data may contain characters. It may also include audio, video or graphics information formats provided to us.

Regarding e-mail: Users provide us with personal information, such as by e-mail with a question or comment. We use said information to improve our service or to respond to a user request. Sometimes we forward user e-mail to other Thompson Learning Co (TLC) employees who may be better able to help. We do not share e-mail information with other entity’s except as required by law.

We use user e-mail to correspond appropriately. Including, to respond to a user, to address issues, to further improve our website, or forward the e-mail to another department for appropriate action.


For an order, we request information from the user on our order form. A user must provide contact information (for example, name and shipping address) and financial information (for example, CC# Information, billing & fulfillment of order/requests). additionally, for issues processing an order, contact information is used to contact the purchaser.

Personal information: Under Government Code § 11015.5, a user may have any personal information collected about them discarded without reuse or distribution, if they contact us in a timely fashion.

Automatic information/cookie collection. Cookies consist of simple text files stored by a Web browser. The main portal does not use cookies to maintain personalization. However, some departmental applications may.

Thompson Learning Co (TLC) makes every attempt to avoid the use of cookies. Cookies created on computers using this website do not contain personal information and do not compromise security or privacy.

We use cookies to store a randomly generated temporary identification tags on a users computer. Users can refuse or delete cookies. however, turning the cookie option off may block access to some of the features in our interactive applications.


Thompson Learning Co (TLC) safeguards the integrity of its computing & telecommunications infrastructure. Security is part of our continuing commitment to risk management.

Links to other sites. Our websites contain links to sites we felt to be of value to users and which may provide additional services. Users who link to another site are no longer on our website. Users then become subject to the privacy policy of the new site.

Thompson Learning Co (TLC) provides this Website, and the information it contains as a public service. consequently, we monitor our websites to ensure proper operation, to verify the functioning of applicable security features, and for comparable purposes. Anyone using our sites expressly consents to such monitoring. Any attempt to modify information stored on our system, defeat or circumvent security features or to utilize our network for other than the intended purposes can lead to criminal prosecution.

Limitation of liability attempts to maintain the highest accuracy of content on its Web site. Also, please report any errors or omissions for investigation. (TLC) and make no claims or guarantees about the absolute accuracy, completeness, or adequacy of the contents of this website. Again TLC expressly disclaims liability for errors or omissions in the contents of this website. TLC provides no warranties of any kind, either implied, expressed or statutory, including, but not limited to, any warranties of noninfringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, regarding the contents of this website or its hyperlinks to other Internet resources.
Use policy subject may change without notice.


Both & Thompson Learning Co (TLC) are privately held companies. Information provided on this site exists for the benefit & education of its users. Information presented unless otherwise indicated, is in the public domain. However, does make use of copyrighted data (e.g., photographs) which may require additional permissions before use.

To use any information on this Website, seek permission directly from the owning (or holding) sources. TLC maintains the unlimited right, use for any purpose, free of charge, all information submitted via this site unless submissions made under a separate legal contract. TLC is free to use, for any purpose, ideas, concepts, or techniques contained in information provided through this site

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